APPLICATION SUPPORT SPECIALIST

Business: Meridian HealthCare
Location: Youngstown, OH

Responsibilities and Duties:

  • Provide first line support and maintenance of NextGen EHR
  • Support users and clinicians with NextGen questions and issues
  • Maintain and resolve application issues in ticketing system ensuring a high level of responsiveness and satisfaction
  • Provide technical support to staff and assist IT Vendor and Software Vendor when needed
  • Participate in upgrade planning and execution
  • Coordinate new and existing staff trainings on the NextGen system with Software Vendor
  • Assist staff with generating NextGen reports
  • Configure all new user profiles and manage all NextGen user license

     

Qualifications:

High School Diploma required, BA/BS preferred. Knowledge of Microsoft Excel required. Experience with clinical office flows or Electronic Health Records, especially NextGen preferred. Other IT Certifications and/or 3 years of IT or related experience preferred.

 

Application Procedure:

Submit application to madams@MeridianHealthCare.net, FAX: (330) 797-9146 or by mail: Attn: M. Adams, Meridian HealthCare, 8255 South Avenue, Youngstown, OH 44512. Applications can be obtained at

http://www.MeridianHealthCare.net or at 527 N. Meridian Road, Youngstown, OH 44509.

 

About Meridian:

Meridian HealthCare traces its roots back to 1972, when it was incorporated as a community­based organization with a goal of serving individuals and families struggling with addiction.

Meridian HealthCare’s focus is Saving Lives, Serving Communities. We offer a person-centered integrated care approach that includes, prevention, recovery, primary healthcare, housing, criminal justice services and much more.

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